Contact Us

Ottawa Tourism is here for you, whether it's preparing convention or meeting bids, providing information about our services for travel trade professionals, uncovering a unique story angle for media coverage, or simply answering a few questions about visiting Ottawa.

Hotel or Package Reservation Inquiries

For inquiries or to book your hotel room or Getaway package, please contact
Ottawa Tourism's Reservation Centre (operated by Capital Tickets).
By Phone: 1.888.OTTAWA8 (1-888-688-2928)
By E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Reservation agents are on duty from Monday through Sunday, 10 a.m. until 8 p.m., and Sundays/holidays 12 p.m. until 4 p.m. (all hours EST).

For general information on events and attractions in Canada's Capital Region check out our Visitor information section or contact the National Capital Commission at 613-239-5000 or 1-800-465-1867.

Contacting Ottawa Tourism

By Phone:
You can reach Ottawa Tourism by phone (open Monday thru Friday, from 8:30am until 4:30pm Eastern Time) by calling 613-237-5150 or 1-800-363-4465. You can also fax the office at 613-237-7339.

By Mail:
Our mailing address is:
130 Albert Street, Suite 1800
Ottawa, Ontario K1P 5G4

You can also use our mailing address if you wish to stop at our offices.
Click here to view a map of our office, located in central downtown Ottawa.

By E-mail:
To receive an information kit or for general inquires on Ottawa, please send your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Departmental Contacts via email:
Conventions and Meeting Planning: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Media and Public Relations: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Membership Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Travel Trade (for group and FIT tour information): This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Questions or comments on the website or our privacy policy online should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it