Ottawa Tourism

Contact Ottawa Tourism

Ottawa Tourism is here for you, whether it’s preparing a convention or meeting bids, providing information about our services for travel trade professionals, uncovering a unique story angle for media coverage, or simply answering a few questions about visiting Ottawa.

Have you recently visited Ottawa? We would love to get your feedback about your experiences so we can keep improving Canada’s Capital as a tourism destination. Please complete the very short survey at the link below:

Ottawa Tourism
150 Elgin Street, Suite 1405
Ottawa, Ontario, Canada K2P 1L4
Phone: 613-237-5150 / 1-800-363-4465
Fax: 613-237-7339
E-mail: [email protected]
The office is open Monday thru Friday, from 8:30am until 4:30pm ET

Tourist Information Centres
Capital Information Kiosk
90 Wellington Street
Ottawa, Ontario, Canada
Phone: 1-844-878-8333
E-mail: [email protected]
The Capital Information Kiosk’s hours are: 9 am to 5 pm (7 days a week)

Department Contacts via email:

Conventions and Meeting Planning
Contact Our Sales Team
E-mail: [email protected]

Destination Development
Contact Our Destination Development Team
E-mail: [email protected]

Sport Event Hosting
Contact Our Sport Event Hosting Team
E-mail: [email protected]

Media and Public Relations
Contact Our Communications Team
E-mail: [email protected]

Membership Inquiries
Contact Our Membership Team
E-mail: [email protected]

Travel Trade(for group and FIT tour information)
Contact Our Travel Trade Team
E-mail: [email protected]

Questions or comments on the website or our privacy policy online can be sent to [email protected]

Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Feedback Form:

If you have any comments or suggestions on service or accessibility provided by Ottawa Tourism please download the following form and fax back to 613-237-7339 or email [email protected].

AODA Feedback Form (.pdf)