Ottawa Tourism

December 2017

Find out what’s new with Ottawa Tourism programs, members and people in this latest edition of the Ottawa Tourism Member Newsletter.

EXTRA-EXTRA! NET

EXTRA-EXTRA! NET

Ottawa Tourism’s new Member Extranet is now up and running, providing a one-stop portal for member access to Ottawa Tourism. Members will have received an email in late November with their username and password. If you are experiencing any issues, please contact the IDSS Support Team at [email protected]

The Member Extranet makes it easy to receive and send convention leads, view and pay invoices, see upcoming engagement opportunities, and view the latest industry reports and resources. Thanks to everyone who participated in Member Extranet webinar training November 21-22. If you were unable to attend, check out the Extranet Training Manual in the Training Material section of the Member Extranet. Please note that all leads will now be sent via the Member Extranet.

Membership

Membership

SHINING STARS
This year’s annual Ottawa Tourism Stars of the City Recognition Evening was held late and at a different venue –but was one of the best ever! In its 22nd year, Ottawa Tourism’s Stars of the City program celebrates front-line service professionals who provide exceptional customer service. Stars of the City focuses on professional development and recognition of the work of front-line staff – the face of tourism. The program received 1,249 nominations between September 1, 2016 and August 31, 2017 from 82 different companies in Canada’s Capital Region.

This year’s Recognition Evening moved to the Infinity Convention Centre due to the labour dispute at the evening’s traditional location, Algonquin College. Read more about the evening and this year’s Star of the City, Sulin Quant Anastas from The Lord Elgin Hotel and the many other deserving nominees and recipients at www.facebook.com/starsofthecity

Membership

Membership

2018 OTTAWA TOURISM AWARDS
Save the date! The 2018 Ottawa Tourism Awards will take place at the Brookstreet, May 3, 2018. This annual celebration of excellence in our local tourism industry is an annual favourite – and promises to be an especially interesting event given the many new and exciting events and developments that took place in our destination during 2017. Nominations will open soon – watch for your notification. In the meantime, here’s a look at last year’s nominees and winners. 2017 Ottawa Tourism Awards

Communications

Communications

COMPLIMENTARY COVERAGE
Ottawa Tourism continuously works with influencers and travel media to create content and shine the spotlight on our destination. Here’s a sampling of some recent coverage.

Ottawa Tourism hosted travel writer Jennifer Allford back in mid-May and she continues to produce great coverage following her visit. Her piece Make your own history at Ottawa’s beloved Laff showcases Ottawa’s oldest tavern, Château Lafayette.

New-York based Michael Kaminer speaks gives all the reasons on why people should visit Ottawa during the winter in his piece on The Points Guy, while Canadian travel writer, Alana Willerton features the capital in her WestJet Magazine article, 10 Reasons We’re Excited About Winter in Canada.

Ottawa Tourism hosted U.K.-based food blogger Niamh Shields back in June, and she continues to produce great coverage following her visit. On Great British Chefs, Niamh shows off Ottawa’s delicious culinary and craft beer scene side in her pieces Ottawa’s thriving food scene, and Ottawa’s best food and drink producers.

Ottawa Tourism hosted Zoë Dawes of the U.K.-based The Quirky Traveller back in June and she continues to produce great coverage, this time highlighting Ottawa’s foodie scene in her piece: A funky Food Tour of hipsterish Hintonburg in Ottawa.

In early October, Ottawa Tourism hosted Montréal TV and radio personality and travel writer Jean-Michel Dufaux. On his blog, Siège Hublot, he speaks of his time in Ottawa in his piece Ottawa Autrement and he lists his top 5 coffee shops in his Café Barista piece Où boire du café de qualité à Ottawa?

Sarah Pittard from Solo Mom Takes Flight rounds up some of the fun festive activities taking place around Canada’s capital region on the Tekaroo website.

After his visit to Ottawa in October, blogger Sultan Sandur recaps his weekend in his blog post on Just Sultan and goes over his favourite food spots in his piece Ottawa: My Foodie Picks for Canada’s Capital City.

Canadian Affair, presents a two-day Ottawa itinerary in their 48 hours in Ottawa article.

Miriam Porter highlights the Canadian Museum of Nature in her round-up CAA blog post Five Unique Ontario Museums.
Toronto-based travel writer Toby Saltzman visited Ottawa produced an elaborate piece on Everything Zoomer about World War One in time for Remembrance Day, and in it she highlights the Canadian War Museum as a great place to find out more about WWI.

Vancouver-based travel writer, Lukas Aykroyd interviews REDBLACKS player Brad Sinopoli, who gives his tips and tricks on what to do when visiting Ottawa in the Via Rail piece, For Brad Sinopoli, Life in Ottawa is a Touchdown.

Travel Trade Sales

Travel Trade Sales

FACT OR FAKE?
Ottawa Tourism teamed up with the new Canada Science and Technology Museum for a fun and memorable Ontario Motor Coach Association (OMCA) Luncheon. It was the 32nd Ottawa Lunch at event, and this year took place just days before the new Museum opened. The Museum brought along some obscure artifacts from its collection, and asked those at the lunch to identify whether the descriptions offered were fact or fake. Ten member companies also attended the lunch, with most attending the full conference. The day before the Ottawa Lunch, our own Kelly Dean received the OMCA Volunteer Award of Distinction for 2017.
Ottawa will host the 2019 edition of the annual OMCA conference.

Sales & Communications

Sales & Communications

WHAT’S NEW WITH YOU?
Ottawa Tourism’s Travel Trade and Communications teams continually meet with clients looking for new products. Tell us about yours! Although 2017 major events are still taking place in Ottawa, the Teams are looking at updating sales tools and collateral to prepare for 2018. If you have something new (revised, new services) information please tell us. If you have new staff who could take advantage of learning more on how to work with the travel trade market ( groups/FIT), or they would be interested in attending our ShopTalk, member networking sessions or educational sessions planned for 2018, please contact Shawna at [email protected] or call at 613-237-5150-142.

Major Events

Major Events

KICK BACK AND CHEER
Ottawa will welcome the best university female soccer teams Nov. 8-11, 2018 as the University of Ottawa hosts the U SPORTS Women’s Soccer Championship for the first time. The University captured its only Gladys Bean Memorial Trophy at the event in 1996. The U Sports women’s soccer championship is a tournament featuring the champions from each of the four regional sports conferences within Canada’s university sports governing body of U Sports. The championship features eight teams in single elimination matches to determine a national champion.

Communications

Communications

WINTERLUDE 40
Winterlude’s 40th edition is coming up February 2-19 and the Ottawa Tourism media team needs to know how you’re celebrating. We’re already getting media requests about Ottawa’s famous winter festival, so if you have any special plans, please let us know by emailing us at [email protected].

Convention Sales

Convention Sales

RUN & TWEET!
Ottawa Tourism and members had a successful presence at the PCMA Innovation Conference in Niagara Falls that involved running and tweeting. Katie Dolan and four members led the Ottawa Tourism sponsored Fun Run for the PCMA Education Foundation as part of the PCMA CIC activities. Team Ottawa dressed to impress, wearing red antlers, red gloves and glow sticks Special thanks to all who were involved! During the PCMA CIC, Ottawa Tourism also sponsored a Tweet-Up, which was yet again another conference fan favourite. The event was Grey Cup Festival themed, complete with trivia and included Redblacks prizes and a grand prize trip to Ottawa.

Convention Sales

Convention Sales

TORONTO, HERE WE COME
Ottawa Tourism and Shaw Centre will be major sponsors of two upcoming events in the important Toronto market. Ottawa Tourism and Shaw Centre will be the Marquee and event sponsor for the MPI Toronto holiday Gala, and Platinum Sponsor for the CSAE Toronto Gala and will host clients at both events.

Travel Trade Sales

Travel Trade Sales

TOTAL TRAVEL
Destination Ontario (formerly OTMPC), Ottawa Tourism and other Ontario destination organizations recently hosted Chinese tour operator Total Travel, along with their key travel agent clients, for an education and product testing familiarization tour. Clients visited members on both sides of the Ottawa River. Members interested in getting involved in future domestic and international fams are asked to contact Shawna Page [email protected]

Marketing and Sales

Marketing and Sales

2018 MARKETING & SALES PRESENTATION
Wednesday, December 6th – 9:00am – 11:00am NAC.

Click here for registration

Marketing

Marketing

#MYOTTAWA YOUTUBE
Take a look at our new #MyOttawa YouTube channel where we will be featuring visitor focused video assets. Subscribe today to be updated when new videos are added.

Staff News

Staff News

WELCOME CHLOE
Ottawa Tourism recently welcomed a new Project Coordinator to assist Marketing, Membership and Destination Development. Chloe Drouin joined our team in early November. She is a graduate of University of Ottawa with a BA (Honours) with specialization in Communications. She has gained experience in Marketing, and Event Planning, both locally in the Ottawa-Gatineau Region, as well as abroad in Dublin, Ireland.

Performance Metrics

Performance Metrics

BY THE NUMBERS
Here’s a quick snapshot of some key Ottawa Tourism performance metrics as of September 30, 2017. Download