Travelling to Ottawa, Canada’s Capital, by air? It might be easier than you think!
Did you know that the Ottawa Macdonald-Cartier International Airport, also known as the Ottawa International Airport, won a second place designation in the 2015 Airport Service Quality customer service survey? The Ottawa Airport tied for second place with the North American Dallas, Grand Rapids, Jacksonville and Tampa airports. The 2015 survey evaluated 300 airports in 80 countries.
The Ottawa International Airport was completely remodeled in 2003, offering a new, energy efficient 645,000-square-foot building and 15 new gates. In 2008, it expanded once again to add 12 new gates, bringing its gate total up to 27 with seven jetways.
Located at just a 20-minute drive from Ottawa’s scenic downtown core, this state-of-the-art airport is conveniently placed, making the traveller commute in and out of the city easy. Here, you’ll find more than 100 non-stop flights daily to more than 30 destinations in Canada and the United States as well as London, England and Frankfurt, Germany. Seasonally, you’ll also find non-stop flights and charters to Florida, various Caribbean destinations, Mexico and South America.
In terms of airlines, the Ottawa airport is serviced by 11 major carriers, including Air Canada, WestJet, Porter Airlines and Air Transat. The Ottawa airport is also a gateway to Canada’s North as Canadian North and First Air offer flights to Iqaluit, Rankin Inlet and Yellowknife.
The airport’s passenger experience has also recently improved as new shops and food outlets were added to the bright and airy terminal. Here, you’ll now find the U.K.-inspired Metalsmiths Sterling jewellery kiosk near gate 16 and The Scoreboard, a sports apparel shop near gate 15. If you’re looking for some last minute REDBLACKS, Fury FC or Ottawa Senators gear, this is the place! And for food and beverage options, the terminal now offers The Tulip Bar & Lounge, Good Earth Coffeehouse and Booster Juice.
Further, the Ottawa Airport is fully accessible as it offers many services to those who need assistance before or after boarding a flight. The airport has a corps of trained volunteer Infoguides who can provide assistance to travellers with disabilities either in person or over the phone. For those who are visually impaired, the airport includes the use of high contrast signage and textured floors. Also, for traveller convenience, you’ll find free WiFi throughout the terminal.
Like many Ottawa businesses, the airport is also committed to various green initiatives. It is currently working on reducing greenhouse gas emissions as well as reducing its use of water, electricity and natural gas, among other initiatives. The airport also utilizes green cleaning and maintenance products where possible.
From the Ottawa Airport, it’s easy to get to many destinations and to enjoy your trip there. And if you don’t want to drive or take a taxi to or from the airport, that’s no problem. Just hop on OC Transpo bus route ‘97 Airport,’ which takes about 20 to 25 minutes to or from Ottawa’s downtown core. A one-way bus transfer is $3.55 CDN (at time of publication).